Connectivity Technical Relations Manager - GlobalTix招聘信息

小边 / 人才内推官

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职位介绍

Responsibilities:

Internal Technical Response

Provide the first technical response and feedback to the local team for system connectivity related concerns
Identify possible causes and take care of individual and/or basic issues
Forward any universal issues to regional or global headquarters with accurate and complete description of the cases for long term solution if needed

Partner Integrations / Technical Engagement Management

Perform end to end testing with partner system connectivity.
Provide API integration and testing support, both internally and externally
Create and maintain accurate integration documentation for new integration, enhancement and migration
Work with internal teams and partners to analyze/troubleshoot integration and operation issues
Assist with Pilot/Beta process, acting as the liaison between Client/Support and Partner

Requirements:

Excellent communication skills in English and Chinese is a MUST, both written and oral . Any other languages will be PLUS.
Great communicator with strong learning ability and desire to take ownership of the system
Strong stakeholder management across both technical and commercial teams
Be able to multitask, prioritize and escalate when needed.
Experience in the reservation systems is a PLUS. Especially appreciated some previous knowledge of CRS, PMS, and any other ticket distribution systems and API Languages (JSON, XML).
Internet Savvy

工作地点

remote office

企业简介

企业品牌介绍：市场领先的玩乐系统技术服务商及碎片化产品b2b聚合平台，专注于链接上游资源（景点等）和分销渠道（OTA、线下旅行社等）。目前已跟国内外平台如Expedia, Tripadvisor, GetYourGuide, KKday, Traveloka, Rakuten, Headout, 携程，飞猪，美团，驴妈妈等建立紧密合作关系。企业提供：海外玩乐及碎片化资源，包括景点门票、玩乐体验、接送、手机sim card、日游等产品。新加坡、马来西亚、泰国、印尼、越南等大量一手优质资源。可以通过API直连。企业希望对接：有海外碎片化产品（如景点门票）需求的分销渠道和企业。